Refund Policy

All sales are final.
Refunds are only issued for products that are defective due to manufacturing issues. If you believe you've received a defective item, email realpizzaboiis@gmail.com with your order number and photos of the issue.

Shipping & Delivery

All orders are shipped via USPS.
Orders ship within 2 weeks of purchase, unless otherwise noted (e.g., pre-sale items).
Once shipped, you’ll receive tracking information via email.

Return Policy & Process

We do not accept returns unless an item is defective due to manufacturing error.
To request a return for a defective item:

  1. Email realpizzaboiis@gmail.com with your order number and a description of the issue.

  2. Include clear photos of the product and defect.

  3. If approved, we’ll provide return instructions.

Cancellation Policy

  • Orders may be canceled within 24 hours of placement or before they ship, whichever comes first.

  • Email realpizzaboiis@gmail.com with your order number and "Cancel Request" in the subject line.

  • All class and event sales are final. Cancellations are only accepted if requested at least 2 weeks before the event and your spot can be filled by someone else.

Privacy Policy

We value your privacy.

Pizza Boiis do not sell, share, or disclose your personal information to anyone — ever.

Any information you provide (such as your name, email, shipping address, or payment details) is used only to process your order, communicate with you if needed, and improve your experience on our site.

We do not store your payment information. All transactions are securely processed through trusted third-party payment providers.

By using our site, you agree to this policy.

If you have any questions, contact us at realpizzaboiis@gmail.com.